Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
In case of high order volume, processing times may be slightly delayed. If this happens, we will notify you via email.
Shipping Time & Delivery
We offer worldwide shipping.
Estimated delivery time is 7–12 business days after order processing.
Please note that delivery times are estimates and may vary depending on your location, customs clearance, or carrier delays.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking updates may take up to 48 hours to appear.
International Shipping
We ship internationally.
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
Shipping Delays
We are not responsible for delays caused by customs, weather conditions, carrier issues, or other factors beyond our control.
Incorrect Address
Please ensure your shipping information is accurate at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Missing Packages
If your package has not arrived within the estimated delivery timeframe, please contact us and we will assist you.
Contact Information
For any shipping-related questions, contact us at:
📧Handrelief.store@startmail.com